Terms Of Service

Terms of Service

Effective date: [Insert date]

These Terms of Service (“Terms”) govern your access to and use of the Safe Listing AU website, platform, and services.

By accessing or using Safe Listing AU, you agree to be bound by these Terms.

If you do not agree, you must not use the service.

1. About Safe Listing AU

Safe Listing AU (“we”, “us”, “our”) provides software tools designed to assist Australian real estate professionals in reviewing property listings for potential compliance risks and generating listing content.

Safe Listing AU provides guidance only and does not provide legal advice.

2. Eligibility

You must:

  • Be at least 18 years old

  • Be authorised to act on behalf of a business (if using the service for business purposes)

  • Use the service only for lawful purposes

3. Account Registration

To access certain features, you must create an account.

You agree to:

  • Provide accurate and current information

  • Keep login credentials secure

  • Notify us of any unauthorised use

You are responsible for all activity under your account.

4. Subscription & Billing

a) Subscription Plans

Safe Listing AU is offered on a subscription basis, billed monthly unless otherwise stated.

b) Payments

Payments are processed securely via Stripe.
We do not store payment card details.

c) Billing Cycle

Subscriptions are billed in advance on a recurring monthly basis.

d) Price Changes

We may update pricing with reasonable notice.
Founding or promotional pricing applies only where explicitly stated.

5. Cancellation & Refunds

  • You may cancel your subscription at any time via your account or Stripe customer portal

  • Cancellation takes effect at the end of the current billing period

  • Fees already paid are non-refundable, except where required by Australian Consumer Law

6. Use of the Service

You agree not to:

  • Misuse the platform

  • Attempt to reverse engineer or copy the service

  • Use the service in a way that violates laws or regulations

  • Provide false or misleading information

We may suspend or terminate access if these Terms are breached.

7. Compliance Guidance Disclaimer

Safe Listing AU:

  • Provides automated guidance only

  • Does not guarantee compliance with any law or regulation

  • Does not replace professional legal, compliance, or regulatory advice

You remain solely responsible for:

  • Reviewing listings before publication

  • Ensuring compliance with applicable Australian laws

  • Making final decisions about listing content

8. Intellectual Property

All content, software, branding, and materials provided by Safe Listing AU are owned by or licensed to us.

You are granted a limited, non-exclusive, non-transferable licence to use the service during an active subscription.

9. Availability & Changes

We aim to provide reliable access but do not guarantee uninterrupted service.

We may:

  • Modify features

  • Update functionality

  • Suspend access for maintenance

10. Termination

We may suspend or terminate your access if:

  • You breach these Terms

  • Required payments are not made

  • Use of the service poses legal or security risks

11. Limitation of Liability

To the maximum extent permitted by law:

  • Safe Listing AU is not liable for indirect, incidental, or consequential loss

  • We are not liable for regulatory penalties, fines, or enforcement actions

  • Total liability is limited to the amount paid for the service in the previous 12 months

Nothing in these Terms excludes rights under Australian Consumer Law.

12. Indemnity

You agree to indemnify Safe Listing AU against claims arising from:

  • Your use of the service

  • Content you submit or publish

  • Breach of these Terms

13. Privacy

Your use of the service is subject to our Privacy Policy, which forms part of these Terms.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes will be subject to the exclusive jurisdiction of NSW courts.

15. Changes to These Terms

We may update these Terms from time to time.

Continued use of the service constitutes acceptance of the updated Terms.

16. Contact Information

Safe Listing AU
📧 support@safelisting.au
🌐 https://safelisting.au