Privacy Policy

Privacy Policy

Effective date: [Insert date]

Safe Listing AU (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Business name

  • Contact details

  • Billing information (processed via Stripe)

b) Account & Usage Information

  • Login details

  • Subscription status

  • Usage data related to how the platform is accessed and used

c) Payment Information

All payments are processed securely by Stripe.
Safe Listing AU does not store credit card details.

2. How We Use Your Information

We use personal information to:

  • Provide and operate the Safe Listing AU platform

  • Process subscriptions and payments

  • Communicate with users about their account or service

  • Provide customer support

  • Improve our services and platform functionality

  • Meet legal and regulatory requirements

3. Legal Basis for Processing

We collect and process personal information where:

  • It is necessary to provide our services

  • You have provided consent

  • It is required to meet legal or regulatory obligations

4. Disclosure of Information

We may share personal information with:

  • Payment processors (e.g. Stripe)

  • Service providers that support our platform (hosting, analytics, email delivery)

  • Regulatory authorities where required by law

We do not sell or rent personal information to third parties.

5. Data Storage & Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

Data is stored using secure systems and reputable third-party providers.

While we take security seriously, no method of transmission over the internet is completely secure.

6. Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyse website traffic

  • Understand how users interact with our site

You can control cookies through your browser settings.

7. Access & Correction

You may request access to, or correction of, personal information we hold about you by contacting us.

We will respond within a reasonable timeframe in accordance with Australian privacy laws.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal, accounting, or regulatory requirements

9. Third-Party Links

Our website or platform may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

10. International Data Transfers

Some service providers may store data outside Australia.
Where this occurs, we take reasonable steps to ensure appropriate data protection safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

Safe Listing AU
📧 support@safelisting.au
🌐 https://safelisting.au